Privacy Policy

We collect information you give us directly:

• check_circleName and shipping / billing address
• check_circleEmail address and phone number
• check_circlePayment details — processed and stored by Stripe; we never see or store your full card number
• check_circleOrder history and communication with our support team

We also collect limited technical data automatically: your IP address, browser type, pages visited, and the referring URL. This is used only for site security and performance — we do not build individual profiles from it.

• check_circleFulfilling and shipping your order
• check_circleSending order confirmations and shipping notifications
• check_circleResponding to support requests
• check_circleSending marketing emails — only if you opt in, and you can unsubscribe any time
• check_circleDetecting and preventing fraud
• check_circleComplying with legal obligations (e.g. financial records required under Ontario law)

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We only share your data with trusted service providers who need it to operate our business:

If we are ever required to disclose information by law or legal process, we will comply with that requirement.

We use cookies and similar technologies to keep your shopping cart active between visits and to stay logged into your account. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but the shopping cart and account features will not work without them.

We retain order records for 7 years as required by Canadian tax law. Your account information is kept for as long as your account is active. Marketing email subscriptions are kept until you unsubscribe. You may request deletion of non-legally-required data at any time.

Under PIPEDA you have the right to:

• check_circleAccess the personal information we hold about you
• check_circleCorrect inaccurate information
• check_circleWithdraw consent for non-essential processing
• check_circleRequest deletion of your account data (subject to legal retention requirements)

To exercise any of these rights, email us at hello@slimerine.ca and we will respond within 30 days.

We use industry-standard HTTPS encryption for all data in transit. Payment data is handled entirely by Stripe and never stored on our servers. While no system is perfectly secure, we take reasonable technical and organisational measures to protect your information.

We may update this policy from time to time. Material changes will be noted on this page with an updated effective date. Continued use of our site after changes are posted constitutes acceptance of the revised policy.